Vetomo features

The operating layer for care after the clinic visit.

Connect the approved care plan, the owner’s next action, home evidence, clinical review, and documented outcome—without replacing the clinic’s system of record.

From intent to outcome

Six connected capabilities. One governed care model.

Each capability is designed around the active Care Episode, so owners and staff see a purpose-built experience while working from the same plan and evidence boundary.

Plan

Care episodes that keep the plan connected

Turn the clinic’s discharge intent into a living plan with a responsible clinician, coordinator, dates, tasks, and clear completion state.

  • Patient-specific tasks generated from the active protocol stage
  • Medication, mobility, education, check-in, photo, and video tasks
  • Clinic overrides without losing the approved protocol baseline
Guide

A clinic-branded owner experience

Owners get the clinic’s programme—not a generic pet app—with one clear view of what matters today and what comes next.

  • Today-first tasks and plain-language instructions
  • Clinic hours, response policy, and emergency routes kept visible
  • Multiple authorised caregivers with recorded participation
Observe

Structured check-ins and evidence

Capture useful home observations without asking owners to interpret clinical significance or placing unstructured media into a general inbox.

  • Stage-aware questions and structured follow-ups
  • Guided photo and video capture with quality checks
  • Every submission retains source, time, and care-plan context
Review

An exception-first clinical queue

See the cases that need a decision without reconstructing context across calls, messages, attachments, and disconnected reminders.

  • Reason, urgency, due time, evidence, and assignment in one item
  • States for new, assigned, in review, awaiting, snoozed, and resolved
  • Routine progress remains out of the clinical attention queue
Govern

Care Protocol governance

Make aftercare standards reusable and governable while preserving the authorised clinician’s patient-specific decisions.

  • Versioned master templates and clinic-owned copies
  • Clinical review, approval, publication, and retirement states
  • Visible provenance, change summaries, and local variance
Protect

Clinical boundaries by design

Keep the PIMS authoritative and make integration boundaries, approval requirements, and audit history visible to the people doing the work.

  • Role and context-aware access controls
  • Explicit confirmation for high-impact clinical actions
  • Clinically relevant closure summaries prepared for export or writeback

One care model, distinct experiences

The right context for every role.

Clinical leads govern standards. Veterinarians review evidence and make decisions. Coordinators keep work moving. Owners follow the clinic’s plan. Access stays aligned with the job at hand.

Clinical leads

Approve protocols, define boundaries, and review programme performance.

Veterinarians

See the evidence and care-plan context behind each meaningful exception.

Practice teams

Coordinate review, owner follow-up, and handoffs with explicit states.

Owners and caregivers

Know what to do today, how to report a concern, and when the clinic responds.

See the workflow with your team

Start with one protocol. Learn, measure, and expand.

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